Answers to Your Questions

Tabcorp Gaming Solutions optimises the potential and performance of clubs and hotels. Learn more about the TGS difference as we answer some of the questions that you may have.

TGS takes a whole-of-venue specialist approach in transforming your gaming club or pub into the ultimate entertainment destination. Are you ready to lift your game even further?

Note – The information contained in this video is compiled by Tabcorp with reasonable endeavours to ensure accuracy and completeness. The content of the Video is of a general, informational nature and the video does not in any way constitute advice or a representation and must not be relied on as such. To the extent permitted by law, Tabcorp does not accept responsibility for any loss which may arise from reliance on the content of the Video.

How much does Tabcorp Gaming Solutions cost?

TGS is calculated on a fee per machine per day, however, every venue is different so every solution is unique. Depending on the requirements of the venue, which may include gaming machines, capital investment and refurbishment the cost will vary.

Does Tabcorp Gaming Solutions take over ownership of a gaming club or hotel’s entitlements?

Not at all. The entitlements remain the asset of the venue. TGS purchases the physical gaming machines and games (ancillary hardware, systems etc.). All improvements, entitlements and licenses remain with your venue.

Is the Tabcorp Gaming Solutions model flexible when dealing with each venue?

Yes – we’re all about you. Our packages are tailored to suit the individual requirements of each venue.

Do you have a preferred electronic gaming machine supplier?

TGS is one of the largest buyers of electronic gaming machines in Australia, so we have strong relationships with a diverse, competitive range of suppliers. Our experts offer an unbiased assessment of the best machines to suit your venue and business objectives, and we supply and maintain those machines with only your venue’s needs in mind.

Is Tabcorp Gaming Solutions only for under-performing venues?

No – we provide additional capability and scale for your business, big or small. Capital funding may be used in venue refurbishment, upgrading your gaming floor, professional services (such as marketing), promotional advice and interior design.

Does Tabcorp Gaming Solutions take over the day-to-day operations of a gaming club or hotel?

No – our approach is consultative – we work closely with the venue management team – and all final decisions belong to the venue. As a TGS customer, you will benefit from advice, insights and knowledge to help your business grow and gain optimal results from your floor, but you call the shots.

Does Tabcorp Gaming Solutions impact the number of jobs within the industry?

Case studies of our TGS customers show their venues have experienced turnover growth. In that respect, many venues choose to increase their workforce in order to deliver higher levels of customer service. Like our customers, we’re interested in growing the industry to its full potential.

Is Tabcorp Gaming Solutions only focused on gaming?

No – we offer an end-to-end solution for your venue to ensure your customers get a first class experience every time they visit.

After a gaming club or hotel chooses to work with Tabcorp Gaming Solutions, is that the end of the relationship?

No – over the period of the contract a dedicated Business Partnership Manager will be working closely with you and the management team, to ensure all business strategies are implemented and executed to drive performance.

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